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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Geronimo

May 15, 2025

5  out of  5
rating by Kimberly Geronimo
"Amazing experience! I received help from Jessica Kelly, who was so nice while doing so!"
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Daisy Carter

May 15, 2025

5  out of  5
rating by Daisy Carter
"Had an amazing experience! Jessica Kelly helped us today with what we needed and was nice and friendly while doing so!"
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Anna Shamblin

May 14, 2025

5  out of  5
rating by Anna Shamblin
"I enjoyed working with Jessica on updating my policy. She is so personable and friendly. Jessica made me feel at ease and helped ensure all my questions were answered. Her customer service is beyond 5 stars!!!!!!"
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Owen Montague

May 10, 2025

5  out of  5
rating by Owen Montague
"I highly recommend Ellen, I came in looking for a quote/insurance and she helped me so much. She answered all questions, was really friendly and kind. Getting insurance with Ellen was a great experience. I highly recommend going with Ellen when you go down to Jay Jefferson State Farm!"
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Jennifer Montague

May 9, 2025

5  out of  5
rating by Jennifer Montague
"I got recommended to see Ellen from my family and she is absolutely amazing! She answered all my questions and more! She is so incredibly sweet and I honestly never had such a great experience getting car insurance! If you are looking for an awesome quote definitely go see Ellen!!"
We responded:
"Thank you so much for your kind words, Jennifer! We're delighted to hear that Ellen provided you with such a positive experience and was able to answer all your questions. Ellen is one of the best! She always strives to make the process as smooth and enjoyable as possible, and it's wonderful to know she achieved that for you. We appreciate your recommendation and look forward to assisting you again in the future!"
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Camila Esther

May 8, 2025

5  out of  5
rating by Camila Esther
"I am very grateful for the service Kevin Crane provided. He answered all my questions with kindness and patience. I went to many places, and here they gave me the quote I felt most comfortable with. I definitely recommend this place. Thank you guys!"
We responded:
"Thank you so much for your 5-Star review, Camila! We're thrilled to hear that Kevin provided you with the assistance you needed in a professional manner. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us!"
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Maggie Edwards

May 8, 2025

5  out of  5
rating by Maggie Edwards
"Since I moved to SC 3+ years ago I have been working with Nan in the Jay Jefferson State Farm office. She is amazing. She is always there to answer my questions, talk me through life’s changing scenarios and help me with solution to any obstacle we may encounter. It has really been great to work with them for all of our insurance needs. I can’t recommend them enough."
We responded:
"Maggie, thank you so much for your wonderful review! We’re glad to hear that Nan has been such a valuable resource for you since your move to South Carolina. It’s great to know that she has been able to guide you through life’s changes and assist you with your insurance needs. Your recommendation means a lot to us, and we truly appreciate having you as part of our State Farm family. "
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Joe Kirk

April 24, 2025

5  out of  5
rating by Joe Kirk
"Had a great experience at Jay Jefferson today! Helped me save money by switching to State Farm. Erin was great! Very friendly and knowledgeable! Would highly recommend."
We responded:
"Thank you so much for your kind words, Joe! I'm so glad to hear that you had a great experience at our office and that Erin was able to help you save money with State Farm. Your recommendation means a lot to us. Thank you for your business."
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otis Nye

April 20, 2025

5  out of  5
rating by otis Nye
"Excellent staff and service. Ellen and the rest of the staff are knowledgeable and provide exceptional service. They provide peace of mind, and that's not easy!!! Love these folks🙂🙂🙂"
We responded:
"Thank you for your 5-Star review! I'm delighted to hear that you love Ellen and the rest of our staff and the service we provide. We look forward to seeing you again soon!"
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David Dennis

April 15, 2025

5  out of  5
rating by David Dennis
"Nan Barnes has been taking care of my accounts for years. I trust her profoundly. Her professionalism is outstanding. If you have any questions please call her as she has been doing insurance for a long time."
We responded:
"David, thank you so much for your kind words and 5- Star review! I'm happy hear that Nan has been able to provide you with outstanding service and that you trust her with your accounts. Her professionalism and experience truly make a difference, and we appreciate you recommending her and our office to others. If you have any further questions or need assistance, please don’t hesitate to reach out!"
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Eric Fronek

April 8, 2025

5  out of  5
rating by Eric Fronek
"Kevin at this agency was so helpful! He took extra time with me to explain the different types of life insurance, since I had no clue, lol. Now I have coverage and it hardly costs me anything per month. Thank you so much, Kevin Crane! Highly recommended!"
We responded:
"Thank you for your review, Eric! We're so glad to hear that Kevin was able to provide you with the guidance and support you needed to understand life insurance. It's great to know that you now have coverage that fits your budget. We appreciate your recommendation. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing us!"
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Kaydense Evans

April 7, 2025

5  out of  5
rating by Kaydense Evans
"Jessica is AMAZING!! She went in depth with me about products and polices that could help save me money on my bill. She ended up saving me around $30 per monthly bill! She is super kind, welcoming, and just makes your heart feel warm! For as long as she is at Jay Jefferson, I will be contacting her and doing business with her from here on out!"
We responded:
"Kaydense, thank you so much for your wonderful 5-Star review! We're thrilled to hear that Jessica provided you with such exceptional service and helped you save on your monthly bill. She truly embodies our commitment to putting our customers first. Your kind words about her warmth and approachability mean a lot to us. We look forward to serving you in the future and appreciate your loyalty to Jessica and our office."
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Araz Garayev

April 4, 2025

5  out of  5
rating by Araz Garayev
"I had a wonderful experience working with Erin! She was incredibly helpful in guiding me through the process of choosing the right auto and home insurance. Erin patiently answered all my questions and provided detailed information on how to bundle the two policies to maximize savings. Her knowledge and professionalism made the whole process smooth and stress-free. I truly appreciate her support and highly recommend her to anyone looking for great insurance options and excellent customer service."
We responded:
"Thank you for your wonderful review, Araz! I'm so glad to hear that Erin was able to assist you effectively with your auto and home insurance needs. Her commitment to providing clear information and support is what we strive for, and it’s great to know that she made the process stress-free for you. We truly appreciate your recommendation and look forward to helping you again in the future!"
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diane murray

April 2, 2025

5  out of  5
rating by diane murray
"Nan was amazing very informative!!! Explained my coverages the way I could understand!!! Definitely recommend you see her for all your insurance needs!!!"
We responded:
"Thank you for your wonderful review, Diane! We're so glad to hear that Nan was able to explain your coverages in a way that was easy to understand. Your recommendation is greatly appreciated, and we look forward to assisting you with all your insurance needs in the future!"
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Clean Streak

April 1, 2025

5  out of  5
rating by Clean Streak
"Our post-construction cleaning company has nothing but highest the recommendation for Erin Nelson at this agency!! We have multiple business contracts that demand extensive knowledge and experience that is needed to satisfy compliance and Erin is able to resolve all requirements! She is always responsive via email, text, and phone call which is crucial in time sensitive matters in our business. We appreciate this agency has Erin on their team so we may be successful in our line of work! Thank you 🙏🏻💪🏻"
We responded:
"Thank you so much for your glowing review! I am thrilled to hear about your positive experience with Erin. It's fantastic to know that her responsiveness and knowledge have been instrumental in helping you navigate compliance requirements. I'm proud to have her on our team, and your acknowledgment of her hard work means a lot to me. Thank you for your business and for recommending our office to others! "
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Matt Smith

April 1, 2025

5  out of  5
rating by Matt Smith
"I think Erin is great and kinda and funny. She made my move here easier and ready for my visit to the DMV. Come see her and the team here. Thank you Erin!!!!!"
We responded:
"Thank you for your kind words, Matt! I'm so glad to hear that Erin made your move easier and added a touch of humor to your experience. Your recommendation means a lot to us, and I appreciate you taking the time to share your experience. If you need anything else or have any questions in the future, don't hesitate to reach out! "
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Bob White

March 28, 2025

5  out of  5
rating by Bob White
"Kevin was very helpful and explained all my coverages and showed me my savings. I absolutely appreciate everything he did for me."
We responded:
"Thank you, Bob, for your feedback! I'm glad to hear that you found your time with Kevin helpful. We appreciate your business."
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Kim Fields

March 27, 2025

5  out of  5
rating by Kim Fields
"OMG, Miss Jessica & I have made plans to meet!! She is the most amazing, sweet lady , We have talked several times on the phone, and Today WE meet for the first time!! It was such a great experience & she got my fiance a life insurance policy that he's been needing for a long time and She indeed did that! The payment she worked hard at it for our budget, we are so blessed for Jessica, she is such a asset to Jay Jefferson State Farm, ... Thank you Jessica, we are so happy right now.. Jessica made our day & might be back to get our grandkids insurance, and a IRA!! Jessica is the best❤️❤️❤️ Jessica"
We responded:
"Wow! Thank you so much, Kim, for your heartfelt 5-Star review! I am very happy to hear about your wonderful experience with Jessica. It’s fantastic to know that she was able to help your fiancé secure a life insurance policy that meets your needs, all while working hard to fit it into your budget. Jessica truly is an invaluable member of our team, and your kind words mean so much to us. We look forward to seeing you again soon!"
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Larry Bledsoe

March 27, 2025

5  out of  5
rating by Larry Bledsoe
"They are such a good team. Our agent Jessica was so helpful. It was a very casual and friendly meeting. I strongly recommend their services. I have used them for years and always will."
We responded:
"Larry, thank you for taking the time to share your experience! I'm delighted to hear that you found our team, especially Jessica, to be helpful and friendly. Creating a casual and welcoming atmosphere is important to us, and it's great to know that it made a positive impact on your meeting. I truly appreciate your loyalty over the years and your strong recommendation of our services. We’re here for you whenever you need us, and we look forward to continuing to serve you in the future!"
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Liz Mills

March 26, 2025

5  out of  5
rating by Liz Mills
"Kevin was so helpful on going over my policy and adding another car. He answered all my questions and made sure I understood my coverage"
We responded:
"Thank you so much for your kind words, Liz! Glad to hear Kevin was able to assist you with your policy and add another car seamlessly. Ensuring our clients understand their coverage is our top priority, and I'm glad Kevin could address all your questions. Thank you for your business!"
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Dina Karkowski

March 24, 2025

5  out of  5
rating by Dina Karkowski
"My husband and I had so many questions but Kevin was able to help us with everything! He is very knowledgeable, compassionate, and helpful. We have been with State Farm for many years and we are grateful to have such great experiences at this office."
We responded:
"Thank you, Dina, for your kind words about Kevin! I'm thrilled to hear that he was able to assist you and answer all of your questions. It's wonderful to know that you appreciate his knowledge and compassion. We are grateful for your loyalty to State Farm and are committed to providing you with excellent service. Thank you for being a valued customer!"
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Charles Holley

March 21, 2025

5  out of  5
rating by Charles Holley
"Please go see Jessica Kelly! She is the absolute best. So knowledgeable and welcoming. She saved me so much money and gave me all the best discounts and savings. I couldn't recommend her more!"
We responded:
"Thank you so much for your wonderful review! I am thrilled to hear that Jessica provided you with exceptional service and helped you save money. Your kind words mean a lot to us, and we appreciate your recommendation. We look forward to seeing you again soon!"
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Howard Bernola

March 14, 2025

5  out of  5
rating by Howard Bernola
"I had my first contact with State Farm this week at the Jay Jefferson Agency in Myrtle Beach SC. I talked with Ellen over the phone and then had the pleasure to meet her in person at her office. She is very knowledgeable and helped guide me through decisions on the proper amount of coverage. I received a significant discount by signing up for both home and auto insurance. I highly recommend her for your home /auto needs."
We responded:
"Thank you for taking the time to share your experience, Howard! We’re delighted to hear that Ellen provided you with knowledgeable guidance during your first visit to our agency. It’s fantastic that you were able to secure a significant discount by bundling your home and auto insurance. We truly appreciate your recommendation and look forward to serving you in the future. If you have any more questions or need assistance, feel free to reach out. Welcome aboard!"
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Ashlee Green

March 12, 2025

5  out of  5
rating by Ashlee Green
"Jessica Kelly helped me with homeowners and car insurance it was the best experience I’ve had with an insurance company. Thank you so much!!!"
We responded:
"Thank you so much for your kind words, Ashlee! We're thrilled to hear that Jessica Kelly provided you with such a positive experience while helping you with your homeowners and car insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Thank you again!"
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Rebecca Johnson

March 3, 2025

5  out of  5
rating by Rebecca Johnson
"Wow! Jessica Kelly is magnificent! I came in to make my payment and she spoke to me about Life Insurance. I had no idea State Farm offered Life Insurance? I left her office feeling better than when I walked in. She explained the different options. And now I have peace of mind knowing that when something happens to me, I'm covered. I couldn't recommend Jessica Kelly more!!!"
We responded:
"Rebbecca, thank you for the fantastic review! I'm glad you found Jessica's expertise and personable approach helpful! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! "