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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Marrie

July 9, 2026

5  out of  5
rating by Ashley Marrie
"I would highly recommend Jessica Kelly as an agent. We recently switched our insurance coverage to Jessica and the Jay Jefferson State Farm Agency. Jessica is very personable, patient, and was very honest when quoting our policies. Jessica was able to answer numerous questions in a very timely fashion. Not only were we able to save money and increase coverage but the feeling of comfort she provides is priceless. Appreciate your help!"
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Gloria Roberts

July 9, 2026

5  out of  5
rating by Gloria Roberts
"My husband and I have been with State Farm for years. It's been mostly good. There have been times when I did not agree with them and had disputes. However for the most part my issues have been resolved by Nan Barnes. We understand insurance companies are changing and policies are not like they use to be. It's still nice to have someone watching out for our interest. After long conversations over months we resolved our differences."
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S T Deer

July 8, 2026

5  out of  5
rating by S T Deer
"I am totally satisfied with my proficient customer service I receive at Jay Jefferson Agency. I have been with them for few years and rates have come down. I appreciate them."
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Shawn Bai

July 7, 2026

5  out of  5
rating by Shawn Bai
"It's not easy to get affordable wind and hail insurance in SC. This agency was able to get my SC house insured at a reasonable cost. The agent named Promise was very helpful. Highly recommended!"
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Mario Cardenas

July 6, 2026

5  out of  5
rating by Mario Cardenas
"I have been with State Farm for many years. Jessica Kelly has been my agent for the past several years and I couldn't be happier. She has always been there for me with anything I need!! 💝 Go see her!!!!"
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Maria Ramirez

July 2, 2026

5  out of  5
rating by Maria Ramirez
"Very great with my insurance been there for years highly recommended they are very helpful when I need them I have 3 cars and my home as well very affordable and they also listen when your with them"
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Jamie Villatoro

July 2, 2026

5  out of  5
rating by Jamie Villatoro
"I had an amazing experience with Erin at State Farm! From the moment I walked in, she made me feel welcome and took the time to explain everything clearly. She helped me find a great insurance quote that fit my needs and also walked me through my life insurance options without ever making me feel pressured. Erin was friendly, professional, knowledgeable, and genuinely cared about making sure I understood my coverage. She answered all of my questions thoroughly and made the entire process simple and stress-free."
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AP

July 1, 2026

5  out of  5
rating by AP
"We really appreciate Alise’s help with our insurance changes. She was always responsive, easy to communicate with, and patient with our questions. She made the process much easier, and we’re grateful for her help. We look forward to working with her again in the future."
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Raven Conces

July 1, 2026

5  out of  5
rating by Raven Conces
"Jessica has been a blast to talk to about all kinds of insurance. As an P&C licensed agent myself its rare I get to talk to insurance with someone else who is into this stuff. Very knowledgeable."
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Correamarting

June 29, 2026

5  out of  5
rating by Correamarting
"I switched to this location from another agency because of my daughter recomending me. I have been dealing with Nan and she is always there to help. Never had any issues."
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Susan Ang

June 23, 2026

5  out of  5
rating by Susan Ang
"I came in for online help today as my app was giving me issues. Nan was very very patient. It took a while but my issue was resolved. Love it. Please call them for a great experience. The whole staff is amazing."
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Chad Allias

June 23, 2026

5  out of  5
rating by Chad Allias
"Kevin was very helpful in changing over the car insurance and answering questions about life insurance. Was very friendly and considerate."
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Susan Allias

June 23, 2026

5  out of  5
rating by Susan Allias
"Kevin has been very cooperative from the very beginning
Phone call to the visit at State Farm’s office. I was very satisfied with all he did for office and saved me a lot"
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Coraella Randolph

June 23, 2026

5  out of  5
rating by Coraella Randolph
"Nan and the staff go out of their way to make sure you feel like family. And Anna she is so wonderful at her job. She has a great personality always helpful. Goes out of her way to make sure you are taken care of. Hats off to J Jefferson State farm."
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Warren Bears

June 22, 2026

5  out of  5
rating by Warren Bears
"I highly recommend this State Farm. I spent quite a while on the phone with Jessica setting up my policy. She was patient cheerful very helpful and a pleasure to talk to. If more people treated potential customers and customers the way she treated me the world would be a nicer place."
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John Kolumba

June 18, 2026

5  out of  5
rating by John Kolumba
"Kevin was very helpful setting up my State Farm application and my Drive Safe and Save discount. Everyone at this office is very help and knowledgeable I highly recommend them."
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Robert Fulmer

June 18, 2026

5  out of  5
rating by Robert Fulmer
"As a 40 year year customer i have to say i have been happy. All my issues get resolved immeduately. All i have to do is call Nan. She has been there a while. I really appreciate this agency. Everyone is amazing!"
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Ronal Bardales

June 17, 2026

5  out of  5
rating by Ronal Bardales
"I came into this office for an auto quote. I met with Jessica Kelly. She is so sweet and friendly. I went to other offices for a quote and they were over $300 more each month. I will be recommending all my Family and friends to Jessica!!!"
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Anthony C. MAZZELLA

June 16, 2026

5  out of  5
rating by Anthony C. MAZZELLA
"Signed up with Jessica today. She was great and made my experience fun. She was awesome and regularly checks in if everything is ok and if i need anything. Multiple times I needed help she is quick to respond."
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Krista Neuman

June 16, 2026

5  out of  5
rating by Krista Neuman
"They are helpful and accommodating. Anna has gone above and beyond. Thank you for always providing 5 star service!"
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Paulette Tuunanen

June 15, 2026

5  out of  5
rating by Paulette Tuunanen
"Nan is amazing. Anything you need she is your girl. Prompt courteous service . I highly recommend Jay Jefferson’s StateFarm Office. Ask for Nan. Tell her Paulette and Bob sent you! ❤️"
We responded:
"Nan is amazing; exactly what we like to hear! We’re so glad she provided prompt, courteous service and helped you with everything you needed. We appreciate you recommending Jay Jefferson’s State Farm Office. ❤️"
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Travis Ray

June 15, 2026

5  out of  5
rating by Travis Ray
"I was referred to Jessica Kelly by a good friend of mine and she did not disappoint! She helped me with my auto, health and life insurance policies!!!! I could not be more appreciative!!! Go see Jessica!!!"
We responded:
"What a great recommendation! We’re glad Jessica was so helpful with your auto, health, and life insurance policies. Our team works hard to make sure you’re taken care of, and it’s wonderful to hear you had a positive experience. "
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Eddie Martin

June 15, 2026

5  out of  5
rating by Eddie Martin
"I have been with this office for several years. You not only save money but also get people that know you and care about you. My parents recommended me to switch and it was the best decision.
Local is still the best if you like to deal in person."
We responded:
"Thank you, Eddie, for your 5 Star review! We’re glad you’ve been saving money and feeling supported by a team that knows you and truly cares. It also means a lot that your parents recommended us and that switching turned out to be such a good decision. We agree; local service and in-person help make a difference!"
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kiki bethea

June 12, 2026

5  out of  5
rating by kiki bethea
"I would like to give Anna a special shout out at the Jay Jefferson State Farm office she’s always so sweet and professional! She took care a issue for me today and I’m forever thankful, and I really appreciate you tremendously 😊"
We responded:
"Thank you, Kiki, so much for your kind review! We’re thrilled to hear that Anna at our Jay Jefferson State Farm office provided such sweet, professional service and helped take care of your issue today. I appreciate you and your business!"
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Janice Arnold

June 11, 2026

5  out of  5
rating by Janice Arnold
"I have been with State Farm for Almost 50 years. Never had any issues. If I have any questions, they are pretty good about answering."
We responded:
"Thank you so much for your long-term support, Janice! We’re truly grateful to have you as a State Farm customer for almost 50 years. It’s wonderful to hear that you’ve never had issues and that our team has been helpful when questions come up. We look forward to continuing to serve you for many more years!"