State Farm® Insurance Agent Jay Jefferson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A Z U L -B E L L A
August 12, 2025
5
out of
5
rating by A Z U L -B E L L A
"Erin was great to work with. My son is protected should anything happen. We have worked with her over the years and trust her with my Family. Thank you Erin."
We responded:
"Thank you so much for your kind words about Erin and continued trust over the years. It means a lot to know that your son is well protected and that you feel confident in the support Erin provides. We truly appreciate your loyalty and look forward to assisting your family whenever needed!"
Kseniia K.
August 11, 2025
5
out of
5
rating by Kseniia K.
"Nan is the best! She knows the needs of the customers and have best solutions for all kind of insurances. Thank you for everything, always helpful. Pleasure every time we visit the office."
We responded:
"Kseniia, we're glad to hear that Nan has been so helpful! We appreciate your kind words and look forward to continuing to assist you in any way we can. Thank you for your business."
Martin Boykov
August 8, 2025
5
out of
5
rating by Martin Boykov
"Amazing service, been with them more than 7 years. NAN is the BEST!!! Love it every time when I come to her office. She is always helpful!"
We responded:
"Thanks Martin! We appreciate your business and your loyalty."
June and Irv Dohner
August 6, 2025
5
out of
5
rating by June and Irv Dohner
"I have been a client of State Farm's for many years. I came into the office to pay my auto insurance renewal. Jessica Kelly invited me into her office and had a thorough conversation with me about protecting my assets and everything I've worked so hard for in my life. She presented me with a very affordable $1 Million Dollar Personal Liability Policy to secure me and my financial future. With the increase in lawsuits in our area, I have all the peace of mind I need! Jessica is always my go-to Agent! I couldn't recommend her anymore!!!"
We responded:
"Thank you so much for your kind words and continued trust in our team! We're thrilled to hear that Jessica was able to provide you with the protection and peace of mind you deserve. It's our priority to help you safeguard everything you've worked hard for. We truly appreciate your recommendation and look forward to supporting you for many more years to come!"
Stephen
July 31, 2025
5
out of
5
rating by Stephen
"I needed help setting up safe drive. Kevin helped me. Took 2 mins. Kevin was clear n precise telling me what he was doing. He was warm kind n Mandela. I thank Kevin for his help."
We responded:
"Thank you for your feedback, Stephen! We're glad Kevin was able to assist you quickly and clearly with setting up your Drive Safe and Save. He takes pride in providing warm and precise support, and we appreciate you recognizing his efforts. We'll be sure to share your kind words with Kevin!"
Charles Vass
July 30, 2025
5
out of
5
rating by Charles Vass
"Kevin was patient and helpful. He helped with all our coverages and got us set up on the state farm app and drive safe and save."
We responded:
"Thank you for your 5-star review, Charles! I'm glad to hear Kevin was so helpful. Thank you for your business."
Necie Cromis
July 29, 2025
5
out of
5
rating by Necie Cromis
"I am very happy with the service I have had with the office. Kevin was very helpful setting up the state farm app and my drive safe and save"
We responded:
"Thank you for your kind words! We're glad to hear that Kevin was able to assist you with setting up the State Farm app and Drive Safe & Save. If you need any further help, please don't hesitate to reach out!"
Rose Harriett
July 25, 2025
5
out of
5
rating by Rose Harriett
"Jessica Kelly is the sweetest young lady. I've ever met in a insurance office. She has helped me tremendously through the ordeal that I have been going through. She has made it pleasant and understanding my needs. Jessica is the greatest."
We responded:
"Thank you so much for your 5-Starr review. Rose! Jessic is one of the very best! We're so happy to hear that she was able to support you and make the process easier during a difficult time. We appreciate your feedback and will be sure to share it with her. Your satisfaction means a lot to us!"
Austin Lemmons
July 24, 2025
5
out of
5
rating by Austin Lemmons
"Customer service 10 out of 10!!! Just got off the phone with Jessica Kelly and she was amazingly helpful. I really appreciated her ability to understand my situation and still provide me the answers needed. Being stuck in between a rock and a hard place is no fun. When I purchase a home, I will be reaching out for sure! Thank you guys for the call."
We responded:
"Thank you so much for your fantastic review! We're incredibly proud to hear that Jessica provided such attentive and understanding support when you needed it most. Navigating tough situations can be overwhelming, and it means a lot that she could make things clearer and easier for you. When you're ready to purchase your home, we'll be here to make the process just as smooth. Thanks again for choosing us!"
Tricia Bosse
July 24, 2025
5
out of
5
rating by Tricia Bosse
"Nan Barnes was so helpful and took care of everything for me."
We responded:
"Thank you for your kind words about Nan! We appreciate your trust and are here to help anytime you need us! Thank you for your business."
Venice Allen
July 23, 2025
5
out of
5
rating by Venice Allen
"It has been a great experience meeting with Ms Jessica Kelly, she was very kind and welcoming and it was great talking to her. This was my first time ever going in a meeting with my insurance provider and I was pleased. Thank you so much Ms Kelly."
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Jessica made you feel welcome and comfortable during your first meeting with us. We appreciate your kind words and look forward to assisting you again in the future."
Fried Rice
July 23, 2025
5
out of
5
rating by Fried Rice
"Jessica was incredible and helped me to find exactly what I needed for my new car! She helped pick out the best policy that would fit my needs. Great customer service and is very friendly. I would highly recommend getting your insurance through J jefferson."
We responded:
"We're very happy to hear that Jessica was able to help you find the perfect policy for your new car. Providing excellent customer service and personalized support is our top priority. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
K Key
July 21, 2025
5
out of
5
rating by K Key
"I had the pleasure of meeting with Jessica today. I highly recommend making an appointment with her! She was able to get me an excellent quote for my car insurance. I also received a discount for bundling my auto insurance and homeowners policy. She was kind, knowledgeable, professional and amazing!"
We responded:
"Thank you for your kind words and 5 -star review! We’re glad to hear that Jessica was able to help you find a great value and savings by bundling your policies. She takes pride in providing professional and knowledgeable service, and we appreciate you recognizing her efforts. Please feel free to reach out anytime if you need assistance in the future!"
Mike Elliott
July 18, 2025
5
out of
5
rating by Mike Elliott
"Erin has been great at transitioning us to new insurance. Great personality knowledgeable and great savings to be had by all. Even helped set up our driving discount. Come see her soon!"
We responded:
"Thank you so much for your kind words, Mike! We're thrilled to hear that Erin provided excellent service and helped you find great savings, including setting up your driving discount. We'll be sure to share your compliments with her. We look forward to assisting you again soon!"
Stephanie Kirk
July 18, 2025
5
out of
5
rating by Stephanie Kirk
"Erin N. from this office was extrememly helpful in switching our homeowners and auto policies after recently moving into the area. She was patient, knowledgable and thorough in her interactions with us. She took the time to explain details to us and was able to fit us into her busy schedule. She responded to emails and correspondance in a timely manner and was a pleasure to work with. Erin worked hard to save us the most money while still adequately protecting our assets. I highly recommend Erin at this State Farm office, you won't be dissapointed!"
We responded:
"Stephanie, thank you for sharing your positive experience with Erin! Happy to hear she provided excellent service by being patient, knowledgeable, thorough, and responsive while helping you switch your homeowners and auto policies. Your recommendation will surely help others feel confident in working with her. Thank you for your business!"
Don Victor
July 17, 2025
5
out of
5
rating by Don Victor
"Kevin was so helpful in setting up my policy he went over all my coverage and explained everything to me. I highly recommend him."
We responded:
"Don, thank you for the 5-star review! We're glad to hear that Kevin provided thorough and helpful service while setting up your policy. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
Christen McClure
July 16, 2025
5
out of
5
rating by Christen McClure
"Nan was very helpful in explaining and adjusting my coverages and I really appreciate the service!"
We responded:
"Christine, thank you for sharing your experience working with our team! Nice hear that Nan was able to help explain and adjust your coverages to your satisfaction. We appreciate your feedback and are always here to assist you with any future needs."
patricia moody
July 15, 2025
5
out of
5
rating by patricia moody
"Kevin was very patient and accommodating helped me a great deal. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
We responded:
"Thank you for your wonderful feedback, Patricia! We're happy to hear that Kevin was patient and accommodating and that he was able to help you so much. I appreciate you and your business!"
Carlos Sanabria
July 15, 2025
5
out of
5
rating by Carlos Sanabria
"Saved me a bunch from other different insurances with deals I didn’t know insurance companies even had. Was very polite and and entertaining. Erin Nelson made my time very and efficient."
We responded:
"Thank you for your fantastic review, Carlos! Erin one of the best. We're glad she could help you save money with deals you weren’t aware of and make the process both polite and efficient. We appreciate your kind words and look forward to assisting you again in the future!"
christian king
July 15, 2025
5
out of
5
rating by christian king
"Jessica was so professional and helpful in explaining all my options that I wouldn't even consider going anywhere else for my auto, life, and other insurance needs she is definitely one of the best..thank you again, jessica"
We responded:
"I agree, Jessica is awesome! We're delighted to hear that she provided professional and helpful guidance, making you feel confident in choosing us for all your insurance needs. We truly appreciate your trust and kind words, and we'll be sure to share them with Jessica. If you ever need anything else, we're here to help!"
Terrie Vass
July 11, 2025
5
out of
5
rating by Terrie Vass
"Kevin was very helpful he went over all of our coverage and made remondations. !!!!!!!!!!!!!!!! ."
We responded:
"Terry, we're happy to hear that Kevin took the time to thoroughly review your coverage and offer helpful recommendations. If you ever need any further assistance, we're always here to help!"
Tanira Faison
July 11, 2025
5
out of
5
rating by Tanira Faison
"I had a good experience with Jessica today She gave me a good quote and explain the policy very well to. I was very pleased with her experience, Good customer service very nice outgoing person and I will recommend anyone to State Farm."
We responded:
"Thank you for your 5 star review, Tanira! We appreciate the kind words about Jessica. Thank you for your business! "
William Russell
July 10, 2025
5
out of
5
rating by William Russell
"Came into local office today. Spoke with Ellen about camper damage. I can say she was beyond helpful !! Above and beyond to help me out. Highly recommend and she was so nice and easy to talk to !! Definitely 5 stars !!!!!"
We responded:
"William, we're so glad to hear that Ellen went above and beyond to assist you with your camper damage. It's great to know she made the experience easy and pleasant. We appreciate your recommendation and 5-star rating! If you need anything else, we're here to help."
Lessie Williams
July 9, 2025
5
out of
5
rating by Lessie Williams
"Ellen was amazing to work with! She was so friendly and sweet. Made the process very easy and simple. Ellen answered all my questions and explained everything to mw.soni understood everything before I committed to anything!"
We responded:
"Thank you for sharing, Lessie! We’re so happy to hear that Ellen made the process easy and took the time to thoroughly answer all your questions. Providing friendly and clear guidance is very important to us, and we’re glad Ellen was able to help you feel confident every step of the way. Thank you for your business!"
Donna Brennan
July 8, 2025
5
out of
5
rating by Donna Brennan
"We had an excellent experience working with Nan Barnes at Jay Jeffries State Farm. She is very knowledgeable and efficient. We highly recommend working with Nan and this office!!!"
We responded:
"Thank you for your fantastic feedback, Donna! We're delighted to hear that Nan provided knowledgeable and efficient service. Your high recommendation means a lot to us. We look forward to continuing to assist you at Jay Jefferson State Farm!"