State Farm® Insurance Agent Jay Jefferson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Donovan
November 14, 2024
"Very good experience ellen is very friendly and helpful I would highly recommend them"
"Thank you, Timothy, for sharing your experience working with Ellen! I appreciate your business."
Dion Kuhn
November 14, 2024
"I called Jessica at your office and she was very professional answered all my questions and now I have insurance for my cars and renters insurance she was so nice and helpful I want to thank you great jod"
"Dion, thank you for your wonderful feedback! It's fantastic to hear that Jessica was able to help you in such a way! Her politeness and professionalism are surely commendable. Thank you for choosing our office. We look forward to continuing to serve your insurance needs. "
Samantha Smalls
November 12, 2024
"I had the pleasure of working with Ellen See and I must say not only did she make my insurance process a walk in the park, but she was very knowledgeable, always eager to answer all of my questions, and provided the best customer service. I highly recommend Jay Jefferson - State Farm Insurance Agency & Ellen See specifically to anyone who is looking for an insurance agency as she puts her customers first and exceeds all expectations you may have."
"Samantha, thank you so much for your 5-star review and for being a valued customer. I am so happy Ellen provided you with exceptional customer service. I agree, Ellen is a remarkable agent and loves helping others. We appreciate your feedback and look forward to serving you in the future!"
Philip Linehan
November 4, 2024
"I had a great experience and interaction with Ellen See. Ellen was very empathetic to my situation and was very consultative and professional while walking me though my policy options. It’s because of experiences like this is the reason why I have continued my service with Jay Jefferson State Farm. Thank you Ellen for the excellent customer service experience"
"Philip, thank you for the great review! I agree, Ellen is amazing. I know this will make her day. Thank you for trusting us with your insurance needs. We hope to continue building on that professional relationship with you for years to come! "
Bill Doyne
October 31, 2024
"Everyone here is very knowledgeable, friendly and professional. They all do a great job."
"Thank you for the 5 star review Bill! I appreciate you acknowledging the team. Thank you for your business."
Kelvin Lewis
October 24, 2024
"I met with Jessica Kelly at this office. She is an absolute delight! I was looking for a policy to cover my prized possessions and family momentums that have been passed down to me. Jessica went over the coverages and options with me and I now have peace of mind, the items I value the most are protected. I highly recommend seeing Jessica for her knowledge and professionalism. You'll be glad you did!"
"Thank you, Kelvin, for your kind words and 5- star review! We're thrilled to hear that Jessica provided excellent service and helped you find the right plan to protect your valuables. Your recommendation means a lot to us."
Sean Perkins
October 17, 2024
"Great group of folks, Nan is AMAZING, always willing to go out of her way to help any way she can, not once have I had an issue and if there were any it was immediately taken care of. I recommend anyone who asks me to these guys, great people :) :) :)"
"Thank You, Sean, for the awesome review! I truly appreciate it. Nan does a phenomenal job of taking care of our clients and she does her very best to get you the right coverages and best price to fit your needs. Thank you for your business!"
Charles Ryan
October 9, 2024
"After Geico raised my rates with a policy renewal, I decided to shop around. Jay Jefferson's office is nearby so I stopped in and met with Chelsea Ditter. I wasn't expecting much of a difference in premium prices, but Chelsea shocked me with the exact same coverage with lower deductibles for 20% of the price Geico was charging me! Needless to say, I switched to State Farm on the spot. I asked about a homeowner's bundle and Chelsea went to work, only to tell me she couldn't even come close to what I was paying due to the way homeowner's policies were written. I thanked her and went on my way. Fast forward a little over a month when I received a letter from State Farm that had a deadline that I missed. I stopped in to see Chelsea, and she recognized me and asked how I was and how my dogs were, lol. She reassured me that what was in the letter was already taken care of in the policy she wrote. Then she surprised me by saying she was just about to call me when I walked in. She had just written a homeowner's policy for one of my neighbors, and the way policies were written changed. She asked if I wanted her to check to see if she could write a homeowner's for me. After looking, there was a very modest difference in cost but by bundling, my auto policy would be reduced by $100. Now I'm a State Farm home and auto client. Not only did Chelsea take care of all my insurance needs, she still remembered who I was and what I inquired about over a month after our only meeting. Remembering non-insurance things and personal details about me sets Chelsea apart from any other agents I've worked with. Congratulations for having such a wonderful person on your staff! I'll be back when it's time to write another life insurance policy!"
"Thank you so much for your kind words, Charles! It's fantastic to hear that Chelsea was able to make your insurance switch so easy and stress-free. We're delighted that you found the flexibility and understanding you needed. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!"
christopher ross
October 8, 2024
"Everybody is very nice. Everyone helps out in all the best ways. Highly recommended for there line of business."
"Thank you for sharing your positive experience working with my team! We're thrilled to hear you were provided exceptional service that went above and beyond your expectations. We appreciate your recommendation and look forward to continuing to provide the service you deserve."
Wally S
October 3, 2024
"me and my business partner so glad I went to State Farm and worked with Chelsea Ditter she was very professional , smart and kind and she figured out exactly what I need for my business policy insurance and she was so super patient with us till the job done. thank you so much Chelsea 👏 thank you so much stat farm👍"
"Wally, thank you for the wonderful feedback! I am thrilled to hear that Chelsea provided such attentive and patient service while helping you put your new business policy together. Her commitment to going above and beyond is exactly what we strive for. We will be here when you need us!"
Elmer Funes
October 2, 2024
"Is there a possible way I could give more stars?... There's not many places that you visit and genuinely feel like you are treated with respect, kindness, and appreciation. I recently took out a life insurance policy and the young agent Jessica Kelly helped me out. She went above and beyond as anyone else could have. She is amazing at what she does. I spoke to her as if I had known her for forever, she simply is an integral part of the Statefarm family and I wish the best for her. Thank you for your kindness and your light shines strong!!!"
"Elmer, thank you so much for your detailed and heartfelt review! I am thrilled to hear that Jessica provided such an exceptional experience for you. It’s wonderful to know that her professionalism, knowledge, and dedication made you feel welcomed and valued. I appreciate you and your business!"
jence manngard
October 2, 2024
"Excellent service with everyone here! Thank you for your support and continuous reliability."
"Jence, thank you so much for your 5 -star review! We’re thrilled to hear that our team provided amazing service, and that Ellen was able to help you with her knowledge and expertise. Your review means a lot to us, and we’re grateful for your support."
Jacqueline Layne
September 30, 2024
"It's was a wonderful and enlightening expericnance. I am glad good lord put her where she is. She is kind and humble. Please stop by to get your policies double checked. My friends recommended her to me and they were right."
"Love the photo!!! Thank you so much, Jacqueline! I'm thrilled you’ve had a positive experience working with Nan. Nan is awesome! It is our goal that every customer has an outstanding customer experience. We have built our agency on referrals and customers telling others about their experience. We know you have many options and are glad you are part of our agency. I appreciate your support and look forward to continuing to serve you for years to come. Thanks again! "
jose Espinoza
September 23, 2024
"I was referred to State Farm by My good friend snd i am si happy i stopped in and met with Ellen! She was SO Nice and efficient and gave me a great price for My indurance! Thanks You so much!"
"Jose, thank you for your praise of Ellen! She is a vital part of our team and I value how much she cares about all of our customers. Thank you for giving us the chance to help you with your insurance needs. I appreciate you and your business!"
frank arriaga
September 19, 2024
"Went to Statefarm today. Ellen See was very professional and polite. We were treated like family. She addressed all our concerns. Thank you for caring."
"Thank you, Frank, for your kind words. I'm delighted to hear that Ellen was able to assist you so effectively. We're committed to providing clear and efficient service, and it's great to know you found the right fit with our office and State Farm."
K9_Corrupt-_-
September 19, 2024
"As a young person it’s very expensive to find good insurance. I was referred to Ms Nan Barnes by my family to get the best rate. I am Happy with the rate and her ability to explain the coverage."
"We sincerely appreciate you sharing your 5 -star experience working with Nan! We're here to help and look forward to serving you again soon. "
Billy Fox
September 19, 2024
"After a lot of research, we recently switched all of our insurance policies to State Farm due to ongoing customer service issues with our former insurance carrier. We were fortunate enough to have Erin Nelson at the Jay Jefferson State Farm Agency work with us during this transition. She evaluated all of our current policies, provided several options that State Farm could provide along with detailed information regarding each option, and took all the time needed to answer our many questions. With Erin's assistance, were able to transition all our policies to State Farm within 1 week, finally have excellent customer service availability, and are extremely happy to have this completed!"
"Billy, thanks for giving our office and Erin a great review. Erin is one of our best! She works hard to provide great customer service and to make sure you have all the knowledge needed to make informed decisions. We appreciate your business and look forward to serving you for years to come. "
Barbara Gore
September 18, 2024
"Jessica is one of the most precious people I have ever met. She has helped me so much with getting my insurance in place. She is one of a kind and very special. Please come see her. She is the agent to see!"
"Barbara, thank you for the 5 Star review and more importantly the trust you have placed in Jessica and State Farm. I agree, Jessica is top notch and a great asset to me and our office. She takes a lot of pride in making sure all of your insurance needs are met. We look forward to having you as part of our insurance family for years to come! "
Amy Simon
September 17, 2024
"Jessica was so helpful and kind. She made sure we thought of everything and was patient when we had questions. Would definitely encourage anyone to contact her for help."
"Thank you, Amy, for sharing your positive experience working with Jessica at our agency! I'm thrilled to hear that she provided you with excellent service. We always appreciate your recommending us to others and look forward to assisting you with any future insurance needs! Thank you for your business."
carrie raymor
September 12, 2024
"Ellen has been such a blessing to me! Anytime I have any questions or issues she is always available and offers to help! I am so glad I found this agency and Ellen!"
"Thank you, Carrie, for for your 5 star review. Ellen is one of the best! I appreciate you and your business. "
william ainsworth
August 29, 2024
"Erin Nelson at Jay Jefferson State Farm has completely taken away any worries or concerns that I ever had about insurance. She takes time to fully explain all the products that I use or consider using. She is efficient and does an amazing job. Insurance can be a hassle but thanks to Erin it no longer is for me. To put it quite simply, Erin Nelson takes care of me and all my insurance needs!!"
"Thank you, William, for sharing your stellar experience working with Erin! Erin works hard to ensure all of your insurance needs are met. I appreciate you and the opportunity you give us to serve you. Thank you for your business."
Andrea Kenner
August 23, 2024
"Ellen See is a joy to work with! Highly recommend!"
"Thank you Andrea! We appreciate you and your business."
Laura M
July 25, 2024
"Just moved to South Carolina. Erin was awesome! Quick, efficient and walked me through the process effortlessly. Highly recommend Erin at State Farm Insurance!"
"Laura, welcome to Myrtle Beach! Thank you for your review! I’m glad Erin was able to make your transition seamless. I appreciate you and your busines."
Charlene O'Neill
July 22, 2024
"Erin was so helpful and informative. I am new to the state and she explained everything clearly and concisely, so I could make the decision that was best for me. She is an asset you State Farm."
"Charlene, thank you for your five-star review! I'm so glad to hear that Erin has been helpful and a great resource for your insurance questions and needs. Your feedback means a lot to us. If you need anything else, don't hesitate to reach out!"
Jeff Ellis
July 19, 2024
"If you’re looking for a great insurance company. Plus a great insurance agent. Hit Ellen up she’s fantastic at her job plus she’s pretty hot too. lol but really they saved me a lot of money on my insurance."
"Jeff, thank you for your review! It's great to hear that you had a fantastic experience working with Ellen. Your recommendation means the world to us, and your support is greatly appreciated. Ellen and the rest of our team are always here and look forward to continuing to serve you."