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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of william ainsworth

william ainsworth

August 29, 2024

5  out of  5
rating by william ainsworth
"Erin Nelson at Jay Jefferson State Farm has completely taken away any worries or concerns that I ever had about insurance. She takes time to fully explain all the products that I use or consider using. She is efficient and does an amazing job. Insurance can be a hassle but thanks to Erin it no longer is for me. To put it quite simply, Erin Nelson takes care of me and all my insurance needs!!"
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Andrea Kenner

August 23, 2024

5  out of  5
rating by Andrea Kenner
"Ellen See is a joy to work with! Highly recommend!"
We responded:
"Thank you Andrea! We appreciate you and your business."
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Laura M

July 25, 2024

5  out of  5
rating by Laura M
"Just moved to South Carolina. Erin was awesome! Quick, efficient and walked me through the process effortlessly. Highly recommend Erin at State Farm Insurance!"
We responded:
"Laura, welcome to Myrtle Beach! Thank you for your review! I’m glad Erin was able to make your transition seamless. I appreciate you and your busines."
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Charlene O'Neill

July 22, 2024

5  out of  5
rating by Charlene O'Neill
"Erin was so helpful and informative. I am new to the state and she explained everything clearly and concisely, so I could make the decision that was best for me. She is an asset you State Farm."
We responded:
"Charlene, thank you for your five-star review! I'm so glad to hear that Erin has been helpful and a great resource for your insurance questions and needs. Your feedback means a lot to us. If you need anything else, don't hesitate to reach out!"
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Jeff Ellis

July 19, 2024

5  out of  5
rating by Jeff Ellis
"If you’re looking for a great insurance company. Plus a great insurance agent. Hit Ellen up she’s fantastic at her job plus she’s pretty hot too. lol but really they saved me a lot of money on my insurance."
We responded:
"Jeff, thank you for your review! It's great to hear that you had a fantastic experience working with Ellen. Your recommendation means the world to us, and your support is greatly appreciated. Ellen and the rest of our team are always here and look forward to continuing to serve you."
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Donna Campbell

July 18, 2024

5  out of  5
rating by Donna Campbell
"We had a great experience with Ellen See when we switched our home owners and car insurance policies. She is the most caring person and took care of all our needs. She took time out of her day to make sure we were taken care of. We are truly blest that we found her and will always consider her a friend."
We responded:
"Donna, I absolutely love hearing this. I agree, Ellen is one of the best! I really appreciate you putting your trust in her and our office for all your insurance needs. We look forward to a long working relationship. Thank you for your business!"
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Araceli Campos

July 11, 2024

5  out of  5
rating by Araceli Campos
"I had good experience with Nan over last year I have been with her. She remembers my name and my family. Treats me like a friend. I recommend her highly."
We responded:
"Thank you, Araceli, for your 5 star review and kind words about Nan. We appreciate you and your business! "
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Cathy Belanger

July 9, 2024

5  out of  5
rating by Cathy Belanger
"Erin made the switch to State Farm painless and money back in my pocket. Attentive, fun, and full of great knowledge about what is happening in homeowners coverage. Thank you!!!"
We responded:
"Thanks Cathy, helping customers have a great experience with their insurance and keeping the costs as low as possible is what we do! Thank you so much for putting your trust in Erin and with our office. "
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matthew miller

July 1, 2024

5  out of  5
rating by matthew miller
"Ellen was so helpful with getting my car and renter insurance moved from out of state! She was available for questions and answered my emails quickly."
We responded:
"Matthew, I'm happy Ellen made the move to our office an easy and positive experience! Thank your for your business."
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Sharon White

June 27, 2024

5  out of  5
rating by Sharon White
"I have been a client of jay Jefferson State farm for many years. Jessica Kelly is one of the best people I have ever met. She is always there to listen and help me with my policies. She deserves a million stars 🤩"
We responded:
"Sharon, thank you for your 5 Star review and your thoughtful review and feedback about Jessica. She is definitely one of the best! My team and I will always be here to support you and your insurance needs. Your loyalty means the world to us. "
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Omar P

June 27, 2024

5  out of  5
rating by Omar P
"This satatefarm and Miss Nan was very helpful and I truly believe got me the best rate. They are wonderful."
We responded:
"Thank you, Omar! I am so glad your experience working with our office, specifically with Nan, has been a positive one. We appreciate your business!"
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Michel

June 27, 2024

5  out of  5
rating by Michel
"Statefarm and Miss Nan Barn Is 🔥"
We responded:
"Thank you for the 5 stars, Michel! It is great to hear Nan provided you with friendly and helpful customer service. We appreciate your business!"
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Ken Lebow

June 26, 2024

5  out of  5
rating by Ken Lebow
"St. Farm, your search for Agent of the Year is over. She is smart, professional and the agent that i needed to help me make the decisions I needed to make about my policy. She is Ellen See and Jay Jefferson should be proud to have her on his team. P.S. - give that woman a raise, she's worth every penny!"
We responded:
"Wow! Thank you, Ken, for your high praise of Ellen! I agree, she is a huge asset to me and big part of State Farm's success. I appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! "
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Steve Dodge

June 25, 2024

5  out of  5
rating by Steve Dodge
"Update- found Nan. Nan is super professional. She is always there and has been gelping us for over 10 years. No one is like here. Bry was awesome and professional and very knowledgeable So Blessed to have her on our side... five 🌟 🌟 🌟 🌟 🌟"
We responded:
"Thank you Steve for the 5 star review! Bre works hard to help educate you and to help you make sound insurance decisions. Thank you for your business."
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john cannon

June 24, 2024

5  out of  5
rating by john cannon
"Erin is a fantastic agent. Changing companies for a better price and a place I can always come to. Thank you for a wonderful experience and come see her for your insurance needs."
We responded:
"Thank you for the positive feedback, John. It is fantastic to hear you have had such a great experience working with Erin. I appreciate your business and for recommending us! Welcome to State Farm!"
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P. Meeks

June 20, 2024

5  out of  5
rating by P. Meeks
"Ellen was very helpful with my glass claim and extremely friendly! Great service and I would highly recommend this office and definitely ask for Ellen!"
We responded:
"Thank you for your review, Paul! I appreciate your recommending Ellen and our office to others. Thanks for your business!"
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Thomas Simpson

June 18, 2024

5  out of  5
rating by Thomas Simpson
"Ellen was amazing, I am so happy we called! She saved us lots of money on our home and auto and the service was spot on!"
We responded:
"Thank you for the glowing review, Thomas! I'm delighted that Ellen provided you with knowledgeable and personalized service to help you with your insurance needs. Thank you for your business!"
Profile photo of Diane Major

Diane Major

June 14, 2024

5  out of  5
rating by Diane Major
"Agent, Ellen See, was very helpful. I saved substantially by switching to an auto policy through State Farm. She also discussed with me about other insurance products. She is very friendly and professional. This is the place to go for all your insurance needs."
We responded:
"Thank you for the kind review, Diane! Ellen strives to deliver the best possible service to our customers. We always want to walk through your insurance needs and make sure we find the coverages that fit your personal situation. Thank you for being part of our State Farm family!"
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Edward Preston

June 14, 2024

5  out of  5
rating by Edward Preston
"My insurance agent Ellen is very friendly and helpful and also helped me so much with directions! Highly recommend!"
We responded:
"Edward, thank you for your five-star review! I'm thrilled to hear that you found working with Ellen to be such a fun and straightforward process. We appreciate you sharing your experience and look forward to assisting you again in the future! "
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Elizabeth Carter

June 11, 2024

5  out of  5
rating by Elizabeth Carter
"So glad I went in to talk to Ellen See today! She was able to get us into a better home owners policy. Same coverage, half the price! Also reviewed our auto policies and was able to save on those too!"
We responded:
"Thank you, Elizabeth, for the 5 stars. We feel so blessed that you found us and have trusted us with all of your insurance needs. Ellen and my entire team really are genuinely helpful, knowledgeable, and are ready to help you take care of what means the most to you. Thank you & Welcome to Jay Jefferson- State Farm!"
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Charlene S

June 11, 2024

5  out of  5
rating by Charlene S
"Agent Ksenia was very professional and courteous. She was patient and answered all our questions. Would recommend."
We responded:
"You nailed it Bridget!! Ksenia and my entire team always strive to go above and beyond. Thank you for the 5 Star review and the opportunity to assist you with your insurance needs. We look forward to continuing to be of service to you and your family!"
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Alexander Simmons

June 11, 2024

5  out of  5
rating by Alexander Simmons
"Our agent was very helpful and saved us a lot pain during our visit. She answered all of our questions"
We responded:
"Thank you for choosing our team to handle your insurance needs. We work hard to make insurance easy to understand and to help walk you through the process. We are here when you need us!! I appreciate you and your business."
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Will Jax

June 5, 2024

5  out of  5
rating by Will Jax
"Best agent around is Nan Barnes, went into the office to get a quote and ended up getting insurance and saving money by switching to state farm and leaving geico!!!! Best experience with an insurance agent ever. VERY helpful and knowledgeable! THANKS NAN BARNES!!!!!! Highly recommend....."
We responded:
"Will, thank you for sharing your positive experience working with Nan! I am thrilled to hear that she provided you with excellent service and guidance. We appreciate your feedback and look forward to assisting you in the future. Welcome to the State Farm family!"
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Maria Carrillo

June 4, 2024

5  out of  5
rating by Maria Carrillo
"Nan is my agent for last 10 years. I’ll never go anywhere else. She treats me like family and explains everything in detail. I highly recommend her if you are looking for good insurance."
We responded:
"Maria, great photo of you and Nan! I love seeing reviews like this! I am so happy to hear about the trusting business relationship and friendship you have built with Nan over the past decade. She is one of the very best. Thank you so much for your loyalty. I appreciate you and your business."
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ROLL TIDE JIM

May 30, 2024

5  out of  5
rating by ROLL TIDE JIM
"Ms. Ellen is a very lovely , friendly , and helpful woman . She is very knowledgeable about her job . Would highly recommend this office and Ellen!"
We responded:
"Thank you, Jim, for your 5-Star review! Ellen is one of our best. I appreciate you recommending our office to your family and friends. "